Publication Details
COLLINS OPOKU ANTWI
- NUGS-Shanghai
- Management Science And Engineering (Phd)
- University Of Shanghai For Science And Technology (usst)
Does the nature of airport terminal service activities matter? Processing and non-processing service quality, passenger affective image and satisfacti 24 Aug 2020
2020, Journal of Air Transport Management
Airport Self-Service Technologies, Passenger Self-Concept, and Behavior: An Attributional View 15 Mar 2021
2021 Sustainability
Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? A conditional mediation analysis 13 Apr 2020
Journal of Retailing and Consumer Services
Career adapt-abilities scale in Ghana: Psychometric properties and associations with individual-level ambidexterity and employees’ service performan 13 Apr 2020
Current Psychology
Validating the Auckland Individualism–Collectivism Scale (AICS): Testing Factor Structure and Measurement Invariance in Hong Kong and Ghanaian Sampl 13 Apr 2020
Psychological Studies
Unemployment trends and labour market entry in Ghana: job search methods perspective 13 Apr 2020
Labor History
Factorial Validity of the Student–Teacher Relationship Scale—Short Form, Latent Means Comparison of Teacher–Student Relationship Quality and Ass 13 Apr 2020
Psychological Studies
Teacher burnout in pre-schools: A cross-cultural factorial validity, measurement invariance and latent mean comparison of the Maslach Burnout Inventor 13 Apr 2020
Children and Youth Services Review
Are customers still with us? The influence of optimum stimulation level and IT-specific traits on mobile banking discontinuous usage intentions 13 Apr 2020
Journal of Retailing and Consumer Services
Job demand stressors and employees’ creativity: a within-person approach to dealing with hindrance and challenge stressors at the airport environmen 13 Apr 2020
Service Industry Journal
Early Child Development and Care
13 Apr 2020 | 11:50
Although most studies link job stressors to negative teacher attitudes and behaviours, not all researches support the idea that stressors are solely detrimental. Using the cognitive relational theory of stress, the current study extends the emotional demand stressor (EDs) – conflict teacher–child relationship (TCR) link. Specifically, the study investigates (1) the nonlinear (curvilinear) association between emotional demand stressor and conflict TCR, and (2) the buffering effects of job resources (i.e. job autonomy ‘JA’ and social support ‘SS’) on the EDs – conflict TCR curvilinear link. Using data from pre-school teaching staff in China (N = 309), the current cross-sectional study finds evidence for (a) the curvilinear relationship between EDs and conflict TCR, and (b) the buffering role of JA and SS in this link. The study provides recommendations for managing emotional demand stressor through strategic allocation of organizational-level resources. Further implications for theories and educational practices are discussed.
